File Requirements for Upload, Design Tool, and Call In Orders:

Each of these types of orders have different requirements when it comes to the type of file we can use. See the

following lists for an explanation of which methods can use which file types. Of course, if you have any questions, please email me at contact@signgrafx.com or call us at 1-800-392-9860 and we will help you figure out what you can use and what you need to do!

Online Design Tool File Requirements

JPG

PNG

EPS

* Please make sure your .jpg and .png files are big enough to look good at the size you need them to be. In general web graphics are not acceptable for any sort of print that is over 12″ x 12″.

Upload Your Finished Artwork Tool File Requirements

JPG

PNG

EPS

AI

PDF

PSD

Indesign (ID)

RAR

ZIP

TIF

* Please outline your fonts or your file may be put on administrative hold in order for us to contact you to resolve this font problem.

Call In Order File Requirements

JPG

PNG

EPS

AI

PDF

PSD

Indesign (ID)

RAR

ZIP

TIF

* Please outline your fonts or your file may be put on administrative hold in order for us to contact you to resolve this font problem.

Acceptable configuration of the above mentioned files:

If you are delivering any of the following formats:

.pdf, .ai, .eps, .psd

You MUST outline your fonts before delivering to us. If you do not know how to do this, contact us first, and we will go over this with you.

If you deliver files with fonts embedded or in a separate folder, your file may not turn out as you hoped. THIS INCLUDES ALL PDF FORMATS.

If you are delivering a graphic that is a bitmap image (something that would require Photoshop to edit, like a photograph) :

You should endeavor to submit your job with your file at full print size. You must also be sure to check that your bitmap file will look good at the size you want to print. If you do not check this, you might get back something that looks more like cubist art and not what you were hoping. This is imperative. If you do not understand what we mean by this, please contact us and we will discuss it with you.

A generally accepted resolution is 100 dots per inch. It is not accepted practice to just change the resolution of an image that is too small into an image that is the right resolution. This will result in your image being somewhere in between “terrible” and “might be acceptable if you squint.” If you need help with this, contact us!

If you have some other format you must contact us first! Otherwise your project could  be rejected by our pre-press department and your project will be delayed

Contact Us!

If you have any questions or concerns, please, call us at 1-800-392-9860, or send us an e-mail at sales@signgrafx.com

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